Purpose of This Notice

This Privacy Notice is intended to:

• Explain how candidate and applicant information is collected and processed
• Describe how personal information may be used during recruitment activities
• Outline candidate rights regarding personal information
• Explain data retention, security, and confidentiality practices
• Provide transparency regarding recruitment-related data handling

Information We May Collect

During recruitment and hiring activities, Pinnacle Alliances may collect information including:

• Full name and contact information
• Mobile telephone number
• Resume, CV, employment history, and qualifications
• Education, certifications, and professional credentials
• Skills, work experience, and references
• Interview notes and recruitment assessments
• Compensation expectations and availability
• Professional social-media or publicly available business-profile information
• Communication records related to recruitment activities
• SMS consent records, message records, interview and application reminders, HELP requests, STOP requests, opt-out records, and related communication metadata

Where legally permitted or required, additional information may also be collected for compliance, verification, or onboarding purposes.

Sources of Information

Candidate information may be collected from:

• Candidates directly
• Job applications and career forms
• Recruitment platforms and job boards
• Professional networking platforms
• Client referrals or recruiting partners
• Publicly available professional sources
• Background-screening providers where authorized

How Candidate Information Is Used

Candidate and applicant information may be used for:

• Evaluating qualifications and suitability for positions
• Matching candidates with employment opportunities
• Scheduling interviews and recruitment communications
• Sending application notifications, interview reminders, credentialing and onboarding updates, assignment or placement administrative updates, and candidate-support messages to individuals who have expressly opted in to SMS communications
• Conducting recruitment and staffing activities
• Supporting onboarding and placement processes
• Maintaining recruitment records and talent pipelines
• Complying with legal, regulatory, or contractual obligations

SMS Communications

When a candidate or applicant separately and expressly opts in, Pinnacle Alliances may send SMS messages relating to the individual's application, interview scheduling, credentialing, onboarding, assignment or placement administration, and candidate support.

Message frequency may vary depending on the individual's active application, interview, credentialing, onboarding, assignment, placement, or support activity. Message and data rates may apply.

Candidates and applicants may reply STOP at any time to opt out of further SMS messages. For assistance, reply HELP, email hello@pinnacleall.com, or call (888) 209-4549.

Consent to receive SMS messages is optional and is not a condition of applying for a position, receiving recruitment consideration, participating in an interview, or receiving staffing services. Providing a mobile telephone number without separately providing SMS consent does not enroll a candidate or applicant in SMS communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. Pinnacle Alliances does not sell mobile telephone numbers or SMS consent information.

Pinnacle Alliances may retain records showing when, where, and how SMS consent was provided, the consent language presented, and any subsequent STOP, opt-out, or re-opt-in request.

Please review our Privacy Policy and SMS Terms for additional information.

Lawful & Authorized Processing

Pinnacle Alliances processes candidate information only for legitimate recruitment, staffing, and employment-related purposes.

We do not:

• Sell candidate personal information
• Use candidate data for unrelated advertising purposes
• Share candidate information without an authorized business purpose or legal basis

Candidate Data Sharing

Candidate information may be shared with:

• Authorized client organizations evaluating candidates
• Internal recruiting and hiring personnel
• Service providers supporting recruitment operations
• Background-verification providers where applicable and authorized
• Legal or regulatory authorities where required by law

Information is shared only as reasonably necessary for authorized recruitment or compliance purposes.

Notwithstanding the disclosures above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from those disclosures and will not be shared with third parties for their independent use.

Confidentiality & Security

Pinnacle Alliances maintains reasonable administrative, technical, and organizational safeguards designed to protect candidate information, including:

• Role-based access controls
• Confidentiality obligations for personnel
• Secure communication and storage practices
• Access monitoring and account-protection measures
• Security awareness and privacy training

Data Retention

Candidate and applicant information is retained only for as long as reasonably necessary to:

• Support recruitment and placement activities
• Maintain talent-pipeline records
• Meet legal, contractual, or compliance requirements
• Resolve disputes or enforce agreements
• Retain SMS consent, opt-out, suppression, and related communication records for compliance and operational purposes

Retention periods may vary depending on business, legal, and operational requirements.

Candidate Rights

Where applicable under U.S. law, candidates may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Ask questions regarding how personal information is processed
• Exercise applicable privacy rights without discrimination

Certain requests may be limited where retention is required by law, regulation, or legitimate business necessity.

California Privacy Rights (CCPA / CPRA)

Where applicable, California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights related to:

• Access to collected personal information
• Correction or deletion requests
• Disclosure regarding categories of collected information
• Non-discrimination for exercising privacy rights

Pinnacle Alliances does not sell candidate personal information.

Third-Party Platforms & Services

Recruitment activities may involve third-party platforms or services such as:

• Job boards
• Applicant tracking systems
• Video interview platforms
• Background-screening services
• Professional networking websites

Use of third-party services may also be subject to the privacy policies and terms of those providers.

International Applicants

Pinnacle Alliances primarily operates within the United States and focuses on U.S.-based recruitment and staffing activities.

We do not intentionally target or provide services to individuals located in jurisdictions where additional international privacy regulations would apply unless specifically agreed otherwise.

Policy Updates

This Candidate & Applicant Privacy Notice may be updated periodically to reflect:

• Changes in legal or regulatory requirements
• Recruitment-process updates
• Operational or technology changes
• Privacy and security improvements

Updated versions will be posted with a revised effective date.

Contact Information

If you have questions regarding this Candidate & Applicant Privacy Notice or your personal information, please contact us at hello@pinnacleall.com.